Services
Our portfolio also includes the design and implementation of custom software solutions and consulting on the selection, installation and training of business management software.
IT support for companies
Based on the extensive experience of its professionals in the field of information technology, BalmaFour advises its clients on the selection of software tools that facilitate the growth and stability of their businesses.
Starting from the analysis of the characteristics of the company, its way of operating and its growth projection, our specialists review the tools available on the market and propose, without losing sight of the budget, the ones that best fit the company's requirements. ; present and future.
Once the client selects the tool to use, we accompany and advise on the implementation, staff training and start-up.
The price of this service is to be agreed in each case and will be conditioned by the complexity of the type of software to be implemented and the estimate of the time that will be invested by our specialists.
Components of our service
Platform intervention
Once the service has been contracted, a review of the components that make up the IT platform will be carried out.
Platform Review
This service is carried out every 15 days, remotely during non-working hours.
Support per event
When a problem occurs on the platform, work will begin to fix it as soon as your report is received.
Backups
Once the service has been contracted, a review of the components that make up the IT platform will be carried out.
Software license management
Record of the software licenses installed on the platform, their expiration and renewal dates.
Advice on the purchase of equipment
When the company needs to acquire equipment: PC, server or peripheral, we take care of suggesting the technical characteristics that must be met.
IT support for home
The number and use of personal computers in homes increases everyday. The personal computer went from being a mere complement to becoming a fundamental tool for working and/or studying from home and, together with the cell phone, common forms of socializing and entertainment.
Remote Support
To perform the service, one of our specialists accesses the client's computer and performs a quick review, makes an initial diagnosis and communicates to the client the cost, possible start time and the estimated time to execute the work..
On-site Support
When the computer does not turn ons, it cannot connect to the Internet or the client prefers that the specialist go to the physical location where he is.
Advice on buying hardware
If you need to buy a computer, you can contact us and, according to the indications on the use that will be given to it and the assigned budget, we will search the market and we will give you two variants and indicate where it can be purchased.
Ready for an efficient IT support?
If you are looking for reliable IT support in Miami, contact us and we will send you a free quote.
Our pillars are professionalism, transparency and confidentiality.
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